It’s understandable why this happens; the projects we deliver have their own momentum and sense of accountability. But once we fall outside of a project cycle, we can be left feeling at sea not knowing how else to engage, or how to find out what other opportunities there may be without flat out asking for more work. And yet we also know that incremental revenue and referrals from existing clients lessens the pressure on converting cold new business, which at the best of times can be time consuming and unpredictable. So how can you retain and grow your existing clients with ease and finesse? How can you conduct client development in an empathetic, added value manner, rather than as an intrusive sales process? What we need is some inspiration, a boost to our confidence and a process! This session aims to deliver all three.